Privacy Policy for CushionGuru
CushionGuru we committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website (the “Site”) or our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: When you visit our Site or use our services, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
- Order Information: When you make a purchase or place an order for our products, we collect information related to your order, including the products you purchase, shipping information, and billing information.
- Customization Preferences: If you choose to customize your cushion covers, we may collect information about your customization preferences, including fabric choices, colors, and design specifications.
- Communications: When you communicate with us via email, phone, or through our Site, we may collect information related to those communications, including the content and any attachments.
- Usage Information: We collect information about how you interact with our Site, including your IP address, browser type, device information, and pages visited. This information helps us improve our Site and services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To fulfill and manage orders for our products.
- To customize and personalize your shopping experience.
- To communicate with you about your orders, inquiries, or requests.
- To provide customer support and respond to your questions or concerns.
- To improve our products, services, and Site based on your feedback and usage patterns.
- To send you marketing communications, promotions, and updates about our products and services, unless you opt out of such communications.
- To comply with legal obligations and enforce our terms of service.
3. Information Sharing
We may share your information with third parties for the following purposes:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers.
- Business Partners: We may share your information with business partners, such as Sunbrella, with whom we have partnerships to offer you additional products or services.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
- Access and Update: You may access or update your personal information by logging into your account on our Site or by contacting us.
6. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child’s account.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site with a new effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [CushionGuru contact].
By using our Site or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.