Shipping & Delivery
At CushionGuru, we are committed to delivering exceptional quality cushion covers, paired with unmatched customization options. Our partnership with Sunbrella® ensures that we offer top-tier, durable fabrics perfect for any setting. Below is everything you need to know about our shipping and delivery processes:
Shipping Locations:
We ship to all 50 states in the USA. Currently, we do not offer international shipping but are looking to expand our reach in the future.
Processing Your Order:
Each cushion cover is made to order to match your exact specifications. Please allow 3-5 business days for us to craft your custom cushion covers. Once your order is ready, we will send you a confirmation email along with your shipping details.
Shipping Methods:
- Standard Shipping: Delivered within 5-7 business days after processing. Free for orders over $100.
- Expedited Shipping: Delivered within 2-3 business days after processing. Additional charges apply.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier’s website.
Shipping Costs:
Shipping costs vary based on the size of the order and the selected shipping method. Exact shipping costs will be calculated at checkout.
Partnerships and Quality:
Thanks to our partnership with Sunbrella®, we assure the highest quality and durability in all our products. Sunbrella® fabrics are known for their fade resistance and easy maintenance, making them ideal for both indoor and outdoor use.
Returns:
We strive for complete satisfaction with every order. If for any reason you are not satisfied with your purchase, please visit our Returns page for detailed instructions on how to return your product. Custom orders are subject to specific return policies, which are detailed on the Returns page.
Thank you for choosing CushionGuru for your custom cushion needs. We are excited to help you bring comfort and style to your space with our personalized products. If you have any questions or need further assistance, please contact our customer service team.